1. Introduction
Welcome to AYRUV.com (“Site”, “we”, “us”, “our”). AYRUV is an online e-commerce platform dealing in fashion, lifestyle, imitation and artificial jewelry, and related products. By accessing, browsing, or using this website or purchasing from us, you agree to be bound by these Terms and Conditions (“Terms”), along with our Privacy Policy and other legal notices published on this site.

Please read these Terms carefully. If you do not agree with any part of these Terms, kindly refrain from using our services.

2. Eligibility
You must be at least 13 years of age or the legal age of majority in your jurisdiction to use or transact on AYRUV.com. By using the Site, you represent that you have the legal capacity to enter into a binding contract.

3. Products and Services
All products displayed on AYRUV.com are subject to availability.

We reserve the right to discontinue or modify products and services at any time without prior notice.

Product descriptions and visuals are accurate to the best of our ability. Minor variations may occur due to screen settings, lighting, or craftsmanship.

4. Pricing & Payment
All prices are in Indian Rupees (INR) for domestic users and USD or equivalent currency for international users.

Prices are inclusive of applicable Indian GST for domestic deliveries.

International buyers are responsible for any local customs duties, VAT, import charges, or taxes applicable in their country.

We accept major online payment methods including Credit/Debit Cards, UPI, Net Banking, Wallets, and other secure gateways.

All transactions are securely processed using PCI-DSS compliant systems.

5. Shipping & Delivery
Domestic (India) Shipping:
Delivery usually takes 7–10 business days depending on location.

Tracking details are provided post-dispatch.

Free shipping is applicable for orders above ₹999 unless specified.

International Shipping:
Delivery takes 7–21 business days, depending on customs and regional handling.

Customs duties, VAT, and import taxes are the responsibility of the customer.

No returns or exchanges are accepted for international orders unless there is a manufacturing defect.

6. Returns, Exchange & Refund Policy
Domestic Orders:
Returns accepted within 5 days of delivery in case of defective, damaged, or wrong products.

Products must be unused, unwashed, and in original packaging with tags.

Refunds will be processed to the original payment method or as store credit.

Global Orders:
Returns/Exchanges are not accepted for international orders due to customs and handling limitations.

In rare cases of damage, contact us at support@ayruv.com within 48 hours with photos of the package and product.

7. Intellectual Property
All content on AYRUV.com including logos, images, product designs, texts, and graphics are the intellectual property of AYRUV. Unauthorized reproduction or distribution is strictly prohibited and may lead to legal action.

8. User Conduct
You agree not to:

Use the website for unlawful purposes.

Upload or transmit viruses, malware, or any harmful code.

Impersonate any person or misrepresent your affiliation.

Post offensive, defamatory, or objectionable content.

We reserve the right to terminate user access in case of breach of these Terms.

9. Limitation of Liability
AYRUV shall not be held liable for any indirect, incidental, or consequential damages, including but not limited to lost profits, arising from the use of the website or purchase of products.

All products are sold “as is” and warranties are limited to manufacturer defects only.

10. Governing Law & Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of New Delhi, India.

For international users, you agree to comply with the laws of your country while using our services and acknowledge the above jurisdiction clause.

11. Termination
We may suspend or terminate your account and access to our services without prior notice if you are found to be in violation of these Terms.

12. Modification of Terms
We reserve the right to update or modify these Terms at any time. Users are responsible for reviewing them periodically. Continued use of the site constitutes acceptance of the updated Terms.

13. Contact Information
For questions, feedback, or legal notices, you may contact:

AYRUV – Customer Support
Email: care@ayruv.com
Phone: +91-9891917046
Registered Address: Wing- A, 5th Floor, MR -2, 148, 148, Barakhamba Road, New Delhi, New Delhi, Delhi, 110001